Policies & Procedures

White Mountain Lodge Bed and Breakfast Policies

  • Minimum 2 night stay for the Aspen, Ponderosa, and Meadow suites.
  • 3 night minimum stay over holiday periods year round
  • Check-in:  after 3:00 pm.  Check-out:  by 11:00 am – Additional $25/hour charge for late checkout until 1:00 pm, then additional full-day charge applied with 6.05% tax.
  • Prices stated are for two people (4 people for the Ponderosa suite) – each additional person $10/per night.  No charge for children under 2 years.  Prices subject to change without notice.
  • 6.05% tax is not included in pricing and will be added to credit card at time of charge.
  • Credit card is charged full amount for reservations less than 30 days out.  Otherwise, a deposit equal to 50% of total reservation will be charged, with remaining balance charged 30 days from arrival date. Visa, MasterCard, and Discover cards are accepted.
  • Housekeeping service in our rooms are provided after Checkout.  Daily housekeeping service is NOT provided.   If you are staying more than three nights, we will provide fresh towels and sheets upon request after the third night.  Maid service and other cleaning arrangements during your stay are available for an additional charge.
  • Cancellations made within 30 days of the reservations will be fully refunded less a $50 processing fee.  Cancellations made less than 30 days will be charged the full amount of the reservation unless the suite is re-rented.  Reservation balance will be charged 30 days before arrival date.
  • Cancellation due to bad weather or natural disaster:  We recommend that guests purchase travel insurance to cover unforeseen circumstances including travel interruption.  We do not guarantee weather conditions and are not responsible for travel restrictions or other circumstances beyond our control.  Travel insurance is available through independent carriers.
  • Visiting Non-Paying Guests:  Visiting non-paying guests must be approved by management.  The lodge has a large common area that is to be shared among the paying renters in our 4 suites and the owners.  You are renting a suite/room at a bed and breakfast, not an event hall.  Providing access codes to non-paying guests to access the lodge common area will result in immediate forfeiture of your stay without refund.
  • Owners live on site.  If you need something during your stay please let us know.  If we are away from the lodge, our contact information is posted in each suite.
  • Thirty minutes of long distance in the continental 48 states is provided at no charge per stay.  Additional minutes will be billed to your credit card.
  • Lodge Quiet Hours are 10 pm – 7 am (for both common areas and rooms).  Please respect our other guests.  If you want to do late night gathering/partying, we recommend renting an isolated cabin.  If multiple noise complaints are received from other guests you will be asked to vacate the premises without refund.
  • For our guests who will be cooking in their rooms, we DO NOT allow pungent/permeating spices to be used, such as curry or shrimp paste.  We expect the kitchen(ette) stove/oven/microwave/dishware/coffeepot to be clean upon departure.
  • NO smoking in the Lodge or on the porches.  Smoking is allowed ONLY outside at the fire pit or in your personal vehicle.
  • NO pets inside or outside the Lodge.  HOA rules allow only owners to have pets.
  • ATV’s must be trailered while on the site.
  • NO Recreational Vehicle parking.
  • Barbecuing is allowed ONLY on back porch with provided propane grill.
  • We are on a septic system (along with all of the other establishments in Greer).  Only human waste and toilet paper may be flushed down the toilets.  Please do not flush tampons, baby wipes, etc. down our toilets – they lead to costly septic servicing.
  • Fires in outdoor fire pit require permission from the Greer Fire Department.  If you plan to have a fire during your stay, stop by the department to obtain a permit.  Fires must never be left unattended and must be dead out before leaving the pit.  You are responsible for any damage incurred by uncontrolled fire.
  • Extra Fees:
    • Smoking, other than in designated area:  $250
    • Cooking with curry or other permeating, malingering spices:  minimum of one additional night’s rent
    • Cleaning oven left soiled: $100
    • Broken and missing items or damage to property:  cost of repair/replacement/restoration/cleaning